Data Analyst - Project / Remote

Company: Volt
Location: Fountain Valley
Posted on: May 8, 2024

Job Description:

Volt is immediately hiring an experienced Customer Data Analyst for immediate hire.
As a Data Analyst you will:
Support and assist with implementation of Customer Experience programs that provide National, Regional and Retailer management with analysis in order to improve the customer experience and retailer performance.
Conduct data analytics and advanced data discovery analysis to integrate with customer experience programs.
Align and collaborate with all Owner Experience colleagues across various scopes of projects and assignments.
Provide insight from data across various scopes of projects and assignments.
Work with research studies including questionnaires, sampling, control group testing, analyses, and reports.
Monitor program effectiveness, deliverable status, ad hoc reports and analysis, etc.
Analyze and report research data, identify trends, data insights and recommendations.
Maintain databases of research study data. Conduct queries, data analysis and forecasting by integrating other Genesis databases.
Assist National and Area staff to resolve program inquiries and maintain data quality/validity.
Assist in the development and maintenance of customer experience data, SAS modeling and analytics.
Working with IT groups, assist in designing, documenting, launching, and enhancing Systems and Operational Interfaces related to Customer Experience programs and websites.
This is a full time HYBRID role (3 days onsite, 2 days from home). Position is temp for 6 months with a strong possibility of going longer. 2 - 3 years of data analyst skills, preferably in a customer service environment
- Advance MS Excel skills - pivot tables and v look ups
- Knowledge of SQL and Tableau preferred
- Complete Bachelors degree highly preferred


Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Benefits: Volt offers benefits (based on eligibility) that may include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.

Keywords: Volt, Costa Mesa , Data Analyst - Project / Remote, Professions , Fountain Valley, California