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Customer Support Representative

Company: VirtualVocations
Location: Oceanside
Posted on: October 28, 2024

Job Description:

A company is looking for a Customer Support Representative to assist in building their customer service operations in the US.



Key Responsibilities

Provide exceptional customer support through various channels, including calls and in-app chat
Identify and report trends in customer feedback to improve processes and products
Support team members by mentoring new joiners and serving as a point of escalation


Required Qualifications

Willingness to work shifts between 8am-10pm ET, including weekends
Experience in customer support via phone, email, or chat
Background in tech or financial services
Experience with financial disputes or fraud is preferred
Ability to thrive in a fast-paced and changing environment

Keywords: VirtualVocations, Costa Mesa , Customer Support Representative, Other , Oceanside, California

Click here to apply!

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