Escalation Response Specialist
Company: VirtualVocations
Location: Anaheim
Posted on: February 5, 2025
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Job Description:
A company is looking for an Escalation Response Specialist
III.
Key Responsibilities
Responds to complaints and escalations from members or providers,
providing timely resolutions
Documents, tracks, and resolves assigned complaints and inquiries
in a professional manner
Conducts root cause analysis of issues and collaborates with
various departments to implement solutions
Required Qualifications
High School diploma or GED required
2 - 4 years of related experience preferred
Vocational or technical education may be required in addition to
prior work experience
Experience in escalations and call center environments is highly
preferred
Keywords: VirtualVocations, Costa Mesa , Escalation Response Specialist, Other , Anaheim, California
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